Shipping Information.

Thank you for choosing Improjoy! To ensure a smooth delivery process, please take note of our shipping details:

Processing Time:
Crystal Singing Bowls and Hemp Products require approximately 5 business days for preparation before shipment. Our team takes great care in packaging and handling each item to ensure its safe arrival to you.

Shipping Time:
Once your order has been processed and shipped, please allow up to 10 business days for your package to arrive at its destination. Please note that delivery times may vary based on your location and any unforeseen circumstances with shipping carriers.

Shipping Methods:
We utilise Australia Post to ensure the safe and timely delivery of your items. You will receive a tracking number via email once your order has been dispatched, allowing you to monitor its progress until it reaches your doorstep.

Shipping Rates:
You can view the shipping cost during the checkout process before completing your purchase.

Order Tracking:
Once your order has been shipped, you'll receive a confirmation email containing a tracking number. Use this number to track your package in real-time through the shipping carrier's portal.

Contact Us:
Should you have any questions, concerns, or require further assistance regarding shipping or your order, please don't hesitate to reach out to our customer service team via email contact@improjoy.com
We're here to help!

Thank you for choosing Improjoy for your needs. We appreciate your support and patience as we ensure your items reach you in perfect condition.